Christine Zalzal

Christine Zalzal is an award-winning financial services executive and experienced board director with more than 35 years of leadership in banking, wealth management, and insurance. Most recently, she served as head of one of Canada's order-execution-only (OEO) investment brokerage firms, leading digital transformation, and enhanced client experience and complaint handling initiatives. She spearheaded market-leading innovations that personalized the investor experience, leveraging AI to provide investors with relevant, informative and actionable insights at greater speed. Ms. Zalzal brings a unique perspective to the IAP as someone who has heard the voice of the OEO investor and can speak to the challenges and experiences this growing client segment encounters.

Christine has built a distinguished career driving strategic change, transformation and operational excellence across the financial services industry and currently serves on several corporate and nonprofit boards, along with her community-involvement initiatives. She is widely recognized for her investor-focused leadership and expertise in governance, and risk management.