Representatives should contact their compliance officer to ask any questions about continuing education or the transition of regulatory oversight to CIRO. Dealers will contact CIRO as needed.
The current requirements, cycle timeline and method of reporting CE remain the same for mutual fund dealer representatives (MFDR) through to the end of the current CE cycle of November 30, 2027.
Representatives should complete the required training and accumulate continuing education units according to the prescribed allocation until the end of the current cycle.
They should continue to report PDU completion using the current Chambre CE platform, retain certificates and required documentation, and respond to notices issued by CIRO, where applicable.
CIRO will maintain the current CE cycle ending November 30, 2027.
CIRO will maintain CE requirements for MFDRs that are equivalent to those currently in place at the Chambre, including the mandatory training activity developed and delivered by the Chambre and provided by it on the subject of compliance with standards, ethics and business conduct.
Neither the requirements, nor the method of reporting PDU are changing. Access to the Member's Area of the Chambre site will be maintained. CIRO will oversee and manage MFDR through the Chambre's platform.
This CE Cycle MFDRs applicable framework remains the same in the following ways:
- Total requirement of 30 Professional Development Units (PDU)
- The allocation of units by subject area remains the same:
- 10 PDU in general subjects;
- Management of financial services business
- The Civil Code
- Accounting
- Economics
- Finance
- Client business planning
- Representative business planning
- Financial planning
- Tax planning
- Actuarial science
- Legislative environment
- Intestate and testamentary estates
- 10 PDU in compliance standards, ethics or professional practice;
- In every two reference periods, the representative must obtain 3 PDU related to a training activity developed by the Chambre. Currently, this is Déonto Plus.;
- 10 PDU in mutual fund-specific subjects;
- Client counselling
- Underwriting or risk management
- Retirement and estate planning
- Trusts
- Strategy of wealth accumulation and use
- Deferred income plans
- Mutual funds
- Investor profile and asset allocation
- Investment strategy
- Knowing the client
- Registered plans
- 10 PDU in general subjects;
- The compulsory course (Déonto Plus) in Compliance is maintained.
- One CE unit corresponds to one hour of training.
Yes. Access to the Chambre’s platform, including the Member's Area, will remain consistent. Users can expect to continue using the same access credentials and permissions as before, ensuring a smooth and uninterrupted experience for the remaining of the cycle. If any updates or enhancements are introduced, they will be communicated clearly in advance to support a seamless transition.
Yes. Québec MFDRs who did not complete the Déonto Plus course in the previous cycle must complete it by November 30, 2027.
The course is also recognized by CIRO in CERTS for Representatives that have a license outside of Québec and qualifies for 3 PDUs.
If they are registered only in Québec, they are only required to complete Déonto Plus.
If they are registered in Québec and in another province, they must complete both Déonto Plus and the CIRO Mandatory Compliance (MC) webcasts available through CERTS.
If they are registered only in Québec, they only need to complete Québec MFD Representative CE requirements.
If they are registered in Québec and anywhere else in Canada, they need to complete both Québec MFD Representative and the CIRO-MFD CE requirements.
Yes. MFDRs who are registered in Québec and in at least one other province are required to report their PDUs on both the Chambre platform and CERTS. This dual reporting requirement will remain in place until the end of the current cycle.
Yes. For the current cycle, the Chambre and CIRO have agreed to mutually recognize each other’s accredited and recognized courses for representatives authorized to practice in Québec and subject to their respective regulatory oversight.
To minimize any operational burden to representatives and dealers, CIRO and the Chambre entered into an agreement allowing CIRO to continue to use the Chambre's platform. Representatives should continue to use the Chambre's platform.
Yes. The Chambre’s requirements continue to apply to those who are also registered in insurance. Compliance and General CE credits will remain shared.
An Application letter for individual accreditation is available and must be submitted by the Dealer. The form can be accessed here: Application Letter For Individual Accreditation.
Dealers are required to submit the completed letter to obtain accreditation for these activities and to have the approved activity recorded on the MFDR's record. Requests are valid only for the individual named in the application.
Exemptions are automatic for the first year of initial registration as a MFDR and can be requested for an absence due to illness or accident, or for family or parental reasons.
Exemption requests must be submitted by your sponsoring Dealer on your behalf. If you believe you may be eligible for an exemption, please contact your Dealer directly for assistance with the application process.
At the end of the CE cycle, a notice is issued in the event of non-compliance after the end of the reference period. PDUs completed during the reference period but not previously reported must be submitted within 20 days of receiving the non-compliance notice.
CIRO works directly with our Dealers, to convey information that is relevant to you.
To ensure a smooth transition for MFDRs, CIRO has worked closely with the Chambre to continue to use its CE platform through this cycle for reporting requirements, access to information, and the training recognition framework.
You will continue to see CSF and Chambre branding and logos on this platform during this CE Cycle.
PLEASE NOTE: As this site is still operating through the CSF. The automated password recovery will route through the CSF system, and you should watch your various inbox folders from an email from them.
CIRO aims to be an efficient regulator for our members. To minimize duplicative efforts, MFDRs should communicate transition and regulatory questions to their Dealer or compliance who will be able to answer questions based on the business model and policies and procedures of the dealer.